For TalentBook a Call
Home/Industries/Real Estate & Property
Real Estate & Property

Listing-to-close support for agents, brokers, and property managers.

Embed a transaction coordinator, listing assistant, or tenant-support specialist into your team — trained on your CRM, your compliance docs, and your local quirks.

Book a discovery call See roles & SOPs
Modern residential home exterior at golden hour
+32%
Transactions per agent
14d
To full ramp
5d
To finalists
24/7
Coverage options
The challenge

Top agents shouldn’t be doing transaction grunt work.

A typical residential transaction generates 80+ documents, 30+ deadlines, and dozens of stakeholder touchpoints. Multiply that by an active pipeline and your top producers are spending half their week on coordination, not closing.

Hiring a full-time TC or listing assistant locally costs $55K–$80K loaded, takes weeks to fill, and falls apart when volume spikes. A poorly-trained offshore VA misses deadlines, loses contracts, and damages relationships you spent years building.

Zitro pairs you with real estate-trained specialists who know your CRM, your jurisdiction’s forms, and the rhythm of a deal — and we backstop them with redundancy so a sick day never costs you a closing.

Roles we deploy

Specialists trained for real estate & property from day one.

Each role ships with documented SOPs, fluency in your tools, and a backup specialist on the bench.

Transaction Coordinators
Contract-to-close ownership: timelines, contingencies, document tracking, and stakeholder updates.
Typical responsibilities
  • Contract-to-close timeline management
  • Document collection and audit
  • Title, escrow, and lender coordination
  • Weekly client status updates
Tools
DotloopSkyslopeBrokermintDocuSignTransactionDesk
Listing Coordinators
Photography to MLS to marketing — from new listing call to active status in 48 hours.
Typical responsibilities
  • MLS data entry and audit
  • Photography and staging coordination
  • Marketing collateral creation
  • Showing coordination and feedback
Tools
MLS systemsCanvaBoxBrownieShowingTimeCRMLS
Property Management Assistants
Tenant communication, work-order triage, and lease administration for rental portfolios.
Typical responsibilities
  • Tenant inquiry triage
  • Work-order intake and contractor scheduling
  • Lease renewal coordination
  • Move-in/move-out checklists
Tools
AppFolioBuildiumYardiRentManagerSlack
Lead Qualifiers & ISAs
Inbound and outbound qualification — book the appointment, hand off the warm lead.
Typical responsibilities
  • Inbound lead response (≤5 min)
  • Outbound nurture sequences
  • Appointment setting and confirmation
  • CRM hygiene and pipeline reporting
Tools
Follow Up BossSierra InteractiveChimeCallRailMojo
What's in scope

Clear lines, no surprises.

What Zitro handles

Coordination, communication, marketing prep, and CRM administration.

  • Contract-to-close timeline and document management
  • MLS data entry, photo coordination, and listing prep
  • Tenant communication and work-order triage
  • Lead qualification, follow-up sequences, CRM hygiene
  • Marketing collateral, social posts, and email campaigns
  • Compliance file audits and broker submission
What stays with you

Licensed activities and physical-presence work.

  • Negotiating terms or representing parties
  • Showing properties or hosting open houses
  • Anything requiring a real estate license
  • Signing contracts on a client’s behalf
  • Trust account or earnest money handling
  • In-person inspections or walkthroughs
Use cases

Three real engagements, by the numbers.

Texas brokerage

6 listing coordinators across 22 agents

Top-100 brokerage closed an estimated 32% more transactions per agent after embedding a listing pod and offloading MLS prep.

Solo top producer

TC + ISA combo

Solo agent doing $40M GCI added a TC and part-time ISA, freeing 15+ hours per week for prospecting and showings.

Property management

350-door operations team

Independent PM company handed off tenant triage and work-order intake to a 4-person Zitro pod, cutting response time from 6 hours to under 30 minutes.

Trust & confidentiality

Built for the security expectations of brokerage and property management.

Client lists, financials, and contract data are sensitive. We protect them with the same operational rigor a regulated industry would demand.

NDA + signed handbook

Every specialist signs a comprehensive NDA and confidentiality handbook covering client data, contract terms, and competitive intelligence.

Locked-down workstations

Encrypted, MFA-secured workstations with no local data storage. Access to your CRM and document systems can be revoked instantly.

Background checks

Multi-stage background and reference checks before placement. Annual security awareness refreshers for every specialist.

The engagement

From first call to fully embedded — in two weeks.

A four-step path that gets a real estate-trained specialist embedded in your workflow within two weeks.

Step 01

Discovery

30-minute call to map your CRM, jurisdiction, average deal volume, and current bottlenecks.

Step 02

Match

2–3 finalists from our real estate-trained pool within 5 business days. You interview and choose.

Step 03

Onboard

CRM access, document templates, MLS credentials, and SOPs co-built with your team.

Step 04

Scale

Bi-weekly reviews, backup coverage, and the option to grow into a coordinated team.

Time to finalists
5 business days
Time to fully ramped
14 days
Inbound lead response
≤ 5 minutes (when staffed)
Engagement models

Three ways to plug us in.

Pricing varies by role complexity, hours, and compliance requirements. Final quote within one business day.

Questions, answered

Real Estate & Property FAQ.

Will my TC use my CRM and document system?
Yes. Specialists work in your CRM, your transaction-management platform, and your document system using credentials you provision. No client data is stored on their endpoint.
How do you handle MLS access?
MLS credentials remain in your control. Specialists access through your shared agent or assistant logins as your local rules allow. We train each new specialist on your specific MLS rules and forms.
What about state-specific contracts?
During onboarding, we build SOPs around your jurisdiction’s standard forms, addenda, and timelines. The specialist becomes fluent in your local pack within their first 14 days.
Can I have one specialist support multiple agents?
Absolutely. Most brokerages start with a shared coordinator covering 4–8 agents and graduate top producers to dedicated support as volume justifies.
What happens during peak season?
For seasonal businesses, we plan capacity in advance — temporary surge specialists from the bench, longer shifts, or a quick pod expansion. We do not let volume break service.
Is this allowed under my brokerage compliance?
Specialists handle administrative and coordination work only. Anything requiring a real estate license remains with your licensed agents. We help your compliance team review the engagement scope upfront.
Ready when you are

Close more deals with less coordination drag.

Book a discovery call and we’ll map exactly which roles will reclaim the most hours for your top producers.

Book a discovery call See pricing
32%
Avg. transaction lift
5d
To finalists