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Legal & Paralegal

Confidential, detail-driven support for firms and solo attorneys.

Paralegal-trained virtual specialists for case intake, document drafting, e-discovery support, and matter management — under your supervising attorney’s direction.

Book a discovery call See roles & SOPs
Statue of Lady Justice holding scales, symbolizing legal practice
−58%
Paralegal cost
2x
Case throughput
14d
To full ramp
NDA
Per-matter
The challenge

Billable hours shouldn’t be spent assembling exhibits.

A solo or boutique firm spends an estimated 30% of attorney hours on work that doesn’t require a JD: intake, discovery prep, document assembly, calendaring, and matter management. That’s revenue you can’t bill and family time you can’t reclaim.

Hiring a full-time paralegal locally is expensive and slow. Generic offshore VAs lack legal training and can’t be trusted with confidential matters. Both options leave you doing the work yourself.

Zitro pairs you with paralegal-trained specialists — supervised by you, fluent in your case management software, and contractually bound to the same confidentiality standards your firm operates under.

Roles we deploy

Specialists trained for legal & paralegal from day one.

Each role ships with documented SOPs, fluency in your tools, and a backup specialist on the bench.

Paralegals
Substantive support across case lifecycle — research, drafting, discovery, filing — under your supervision.
Typical responsibilities
  • Legal research and case-law summaries
  • Pleading and motion drafting
  • Discovery indexing and exhibit prep
  • Court filing prep and calendaring
Tools
ClioMyCasePracticePantherNetDocumentsWestlaw
Case Intake Specialists
First-touch screening, conflict checks, and engagement letter prep for new client inquiries.
Typical responsibilities
  • Intake call and screening
  • Conflict check execution
  • Engagement letter drafting
  • Initial document collection
Tools
Clio GrowLawmaticsCalendlyDocuSign
Document & Contract Drafters
Template-based drafting for routine matters — supervising attorney always reviews and signs.
Typical responsibilities
  • Contract assembly from approved templates
  • Discovery responses (factual portions)
  • Closing binder preparation
  • Form pleadings and motions
Tools
HotDocsLexionWord + iManageAdobe Acrobat
eDiscovery & Doc Review Support
First-pass review, privilege flagging escalation, and production prep for managed reviews.
Typical responsibilities
  • First-pass relevance review
  • Privilege escalation tagging
  • Production set assembly
  • Bates numbering and exhibit indexing
Tools
RelativityEverlawLogikcullNextpoint
What's in scope

Clear lines, no surprises.

What Zitro handles

Substantive paralegal work under attorney supervision.

  • Legal research, case-law summaries, statute pulls
  • Drafting from templates and prior work product
  • Document review, indexing, and production prep
  • Calendaring, filing prep, and matter management
  • Client intake screening and engagement letter prep
  • Discovery propounding and response (factual)
What stays with you

The unauthorized practice of law.

  • Giving legal advice or strategy to clients
  • Signing pleadings or contracts
  • Setting fees or accepting representation
  • Court appearances or argument
  • Independent judgment on legal questions
  • Anything requiring a US bar admission
Use cases

Three real engagements, by the numbers.

Boutique litigation firm

3 paralegals, 2x throughput

A 4-attorney boutique reduced paralegal cost by an estimated 58% while doubling case throughput on personal injury matters.

Solo attorney

Intake + drafting combo

A solo estate planning attorney added a part-time paralegal for intake and template drafting, reclaiming 18 hours per week of billable time.

IP boutique

eDiscovery surge support

A 12-lawyer IP firm scaled a 4-person review team for a 90-day matter — fully ramped in 14 days, demobilized cleanly at conclusion.

Confidentiality & ethics

Built for the confidentiality standard your bar requires.

Confidentiality is non-negotiable in legal work. Our specialists train, sign, and operate under that standard — with technical and contractual safeguards to prove it.

Per-matter NDAs

Specialists sign per-matter NDAs in addition to baseline confidentiality. Conflict checks performed before placement on sensitive matters.

Locked-down endpoints

No local document storage, full-disk encryption, MFA, audited access logs. Document review happens inside your DMS or review platform.

Attorney supervision built-in

Every engagement is structured around your supervising attorney workflow. SOPs document escalation paths and unauthorized-practice boundaries.

Note — Zitro specialists provide paralegal and administrative support only and do not practice law. The engaging attorney remains responsible for supervision and for ensuring the engagement complies with their jurisdiction’s rules of professional conduct.
The engagement

From first call to fully embedded — in two weeks.

A four-step path designed around attorney supervision and matter confidentiality.

Step 01

Discovery

30-minute call covering your practice areas, case management software, conflict-check process, and confidentiality posture.

Step 02

Match

2–3 paralegal-trained finalists within 5 business days. You interview and select.

Step 03

Onboard

NDA execution, conflict checks, DMS access, template walkthrough, and SOPs co-authored with your supervising attorney.

Step 04

Scale

Bi-weekly review, backup coverage, and the option to add specialized support (eDiscovery, intake, drafting).

Time to finalists
5 business days
Time to fully ramped
14 days
Per-matter conflict check
Standard before assignment
Engagement models

Three ways to plug us in.

Pricing varies by role complexity, hours, and compliance requirements. Final quote within one business day.

Questions, answered

Legal & Paralegal FAQ.

How do you ensure no unauthorized practice of law?
Specialists are trained on the boundary between paralegal work and the practice of law. SOPs document escalation paths for any judgment-laden question. Your supervising attorney signs all client-facing work and remains responsible for legal advice.
What about conflicts of interest?
Specialists complete a baseline conflict declaration on hiring, and matter-level conflict checks are performed before placement on sensitive engagements. We can route matters to specialists with no industry overlap on request.
Will specialists work in our document management system?
Yes. Specialists work inside your DMS (NetDocuments, iManage, Clio, etc.) using credentials you provision. No firm documents are stored on their endpoint.
What’s your coverage for sensitive client data?
Per-matter NDAs in addition to baseline. Encrypted endpoints. Audited access logs. We can scope specialists to matter-only access if your DMS supports it.
Can specialists handle court filings?
Yes — preparation and filing-window monitoring, but the supervising attorney signs and submits. We will not e-file under an attorney’s credentials without explicit authorization and an attorney countersign workflow.
How is pricing structured?
Flat monthly rates per specialist, scoped to part-time, full-time, or pod. Pricing varies by paralegal seniority and matter complexity. Final quote within one business day of discovery.
Ready when you are

Get back to the work only you can do.

Book a 30-minute discovery call and we’ll show you how a Zitro paralegal pod fits your practice areas, supervising-attorney workflow, and confidentiality posture.

Book a discovery call See pricing
58%
Avg. cost reduction
14d
To fully ramped